PRIVACY POLICY

Effective Date: February 1st 2025
Vidsmart Media LLC

This Privacy Policy explains how Vidsmart Media LLC (“Vidsmart,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website www.vidsmart.net or use any of our services, including real estate photography, videography, drone operations, 3D tours, floor plans, and related media production.

If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information when you:

• Book a service

• Request a quote

• Fill out a contact form

• Communicate with us by email, phone, or SMS

• Provide project details

This may include:

• Name

• Email address

• Phone number

• Property or project address

• Company name

• Payment information (processed securely through third-party providers)

• Any other details you choose to provide

2. Information Collected Automatically

When you visit our website, our systems (Squarespace, Google Analytics, Meta Pixel, etc.) may automatically collect:

• IP address

• Browser type & device type

• Pages viewed

• Time spent on site

• Cookies and tracking data

This is standard for most websites and is used for analytics and marketing.

3. How We Use Your Information

We use the information we collect to:

• Provide and deliver our services

• Communicate with you about your bookings

• Respond to inquiries

• Send project updates and delivery emails

• Send SMS reminders or service notifications

• Improve our website and customer experience

• Run marketing or retargeting campaigns

• Maintain internal business records

We do not sell your personal information.

4. Sharing Your Information

We may share information with trusted third-party providers who help us operate our business, including:

• Payment processors (Stripe, Square, etc.)

• Scheduling and delivery platforms (Aryeo, Squarespace)

• Email service providers

• Analytics tools

• Marketing tools (Google, Meta)

These providers only receive what is necessary to perform their functions.
We never sell personal information.

SMS Privacy Clause

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We collect SMS opt-in information only for the purpose of sending appointment reminders, service updates, and customer support messages. You may opt out of SMS communications at any time by replying “STOP.”

5. Data Security

We take reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Choices

You can:

• Opt out of marketing emails anytime

• Opt out of SMS by replying “STOP”

• Disable cookies in your browser

• Request access to or deletion of your personal data

To make a request, email us at: info@vidsmart.net

7. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally.
The “Effective Date” at the top will always show the latest version.

9. Contact Us

If you have questions about this policy, contact:

Vidsmart Media LLC
Email: info@vidsmart.net
Website: www.vidsmart.net